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Please use this page for ONLINE purchases only, For IN-STORE returns please visit the RETURN POLICY page.
We currently only ship to the continental USA.
All orders placed before 4pm EST on Monday - Friday will be shipped out the same day. Orders placed on weekends or holidays will be shipped out the next business day.
All orders over $50 receive free shipping!
Complete Bikes are only available as in-store pickup. Please read the description on bikes before adding to cart.
Carriers
We currently utilize UPS for all shipping. Our shipping options are as follows:
ONLINE Returns
Items are eligible for return within 45 days and must be in the same condition as they were purchased. We do not accept returns on items that have been used or installed in any way after purchase. Apparel, padding, and helmets must have their original packaging and tags to be returned. Buyers are responsible for shipping on all standard returns. For IN-STORE returns please visit the RETURN POLICY page.
Make all ONLINE returns to the following address:
Crank Cycles
14-16 North Central Ave
Hartsdale, NY 10530